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Welcome to CarmodsDepot.com (“we”, “us”, or “our”), your premier destination for high-performance auto parts. By accessing our website and making purchases, you agree to these Terms and Conditions. Please read them carefully before placing your order.
Performance-Driven Policy: Just like we stand behind our parts, we stand behind these terms – designed to keep your build moving forward while protecting both you and our business.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to automotive enthusiasts worldwide, except in restricted Asian countries and remote regions. You must be at least 18 years old or have parental consent to make purchases.
1.2 Intellectual Property
All content on CarmodsDepot.com, including product descriptions, images, and logos, is our exclusive property or used with permission. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
2. Product Information
2.1 High-Performance Parts
We specialize in premium auto components including:
- Suspension systems (Air Suspension, Coilover Kits, Control Arms)
- Braking components (Brake Calipers, Rotors, Master Cylinders)
- Engine parts (Camshafts, Cylinder Heads, Carburetors)
- Transmission components (Automatic Transmission Assemblies, Clutch Kits)
2.2 Product Suitability
It’s your responsibility to ensure purchased parts are compatible with your vehicle. Our team can provide guidance, but final verification rests with you.
2.3 Product Changes
We reserve the right to modify product specifications, packaging, or availability without notice.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email.
3.2 Pricing
All prices are in USD. While we strive for accuracy, errors may occur. We reserve the right to cancel orders with pricing errors.
3.3 Payment Options
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.4 Order Processing
We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information once your order ships.
4. Shipping and Delivery
4.1 Shipping Methods
We offer two shipping options:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days)
4.2 Delivery Times
Delivery estimates are not guarantees. International shipments may experience customs delays.
4.3 Shipping Restrictions
We cannot ship to certain Asian countries and remote regions. Contact us if unsure about your location.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unused items in original packaging. Non-returnable items include:
- Opened brake pads/rotors
- Clutch kits with installation attempts
- Carburetors (due to calibration requirements)
- Opened chemical products
- Special order items
5.2 Return Process
Email [email protected] to initiate returns. Include order number and reason for return. A 15% restocking fee applies to non-defective returns.
5.3 Refunds
Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate shipping and payment information. Incorrect information may delay or prevent delivery.
6.2 Product Installation
Proper installation is your responsibility. We recommend professional installation for all performance parts.
6.3 Legal Compliance
You’re responsible for ensuring purchased parts comply with local vehicle regulations and laws.
7. Liability Limitations
7.1 Product Use
We’re not liable for:
- Improper installation or use of products
- Vehicle damage resulting from installation or use
- Consequential damages from product use
7.2 Website Availability
We strive for 24/7 website availability but aren’t liable for temporary outages or technical issues.
8. Dispute Resolution
Any disputes will be resolved through good faith negotiations. If unresolved, disputes will be settled in Nebraska courts under US law.
9. Policy Changes
We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.
10. Contact Us
For questions about these Terms:
CarmodsDepot
1370 Crummit Lane
Omaha, NE 68102 USA
Email: [email protected]
Hours: Mon-Fri, 8AM-6PM CST
Gearhead Guarantee: We’re committed to your satisfaction just like we’re committed to quality parts. These terms exist to protect both of us while keeping the focus where it belongs – on your build.
